Registration and Upgrade
Retrieve the keycode if you're encountering one of the following:
1. The keycode of the product you purchased is lost.
2. You already purchased the program, but didn't receive the keycode.
3. The keycode you already had became invalid after one year since your purchase.
Upgrade purchased products with step-by-step instructions
Click here to upgrade your purchased products to the latest version or renew the registration code once it has expired.
If you're experiencing any problems or difficulties using Wondershare products, please get help via the following approaches:
FAQs: Check the answers for the most asked questions.
Online Form: Submit your request via the online form, and get a quick response (within 48 hours) from our support team.
- Order Lookup. You can retrieve the details of an order you've placed here
Order from SWREG: https://www.cardquery.com/app/support/customer/order/search/not_received_keycode
Order from Regnow: https://www.regnow.com/order_lookup.html
- Enquiries about product license and price, order and account information
Please contact our support center.